SEAGM User Guide

SEAGM User Guide

Seagm User Guide

FAQs

Official Game Support Guides Gift & Game Card Mobile Recharge Order Status Payments SEAGM Account SEAGM Mini Apps

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Voucher Code SEAGM Account Issue Basics

Apps

Gift & Game Card Direct Top-Up Accounts

Orders

Methods Order Notification Order Status

Payments

Refund Payment Status Payment Options and Fees Online Payment Offline Payment Basics

Account Balances

Sub-Account Credits Balance SEAGM Credits Usage Reload SEAGM Credits SEAGM Balance Basic

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FAQs Common questions with quick answers. Account incl. registering or deleting an account, updating account info etc. Apps incl. orders, SEAGM credits etc. Orders incl. order status and information etc. Payments incl. methods, refunds, fees, statuses etc. Account Balances incl. reload, usage, check balance etc. Mobile Recharge incl. ways to reload etc. Cards incl. ways to purchase, retrieve, redeem etc. Direct Top-up incl. purchasing, updating order information etc.

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How to view your order status in SEAGM?

When you submit an order at SEAGM, "My Orders" begins to update the order status. You may view the status/details of your order at any time by visiting the "My Orders" page under your SEAGM account. These are some visual pictures that represent an order status as shown below: A: If your order sta

FAQs: Credit/Debit card payment attempts failed.

1. Why is my payment attempts failed? Kindly note that our system uses a fraud solution to manage our credit card payment via Stripe. This solution uses AI and machine learning algorithms to determine whether it's safe to accept the payment. The payment tends to fail/decline if there's a higher ris

FAQs: Direct Top-Up Order Issue In SEAGM.

1. My order status shows "completed", but the amount does not reflect in-game account. What should I do? If your order status shown in the SEAGM account was completed but the amount does not reflect, please do log out and log in again to your game account. This is because sometimes there are possib

FAQs: Game/Gift Card Code Error During Redemption.

1. I had purchased a gift card from SEAGM and during redemption, an error showed "Code entered is not valid/ Invalid card code/Wrong pin code". What should I do? Regarding this error, kindly try to enter the code manually, and make sure that there are no "spaces" left front and back of the card ser

FAQs: SEAGM STAR Rewards Program.

1. What is SEAGM STAR Rewarding Program all about? SEAGM STAR Rewards Program is a rewarding program for SEAGM loyal users when they make each purchase within SEAGM. Members can redeem the discount coupons, game cards, game credits, physical products, and more with the STARs amount collected. 2.

How to exchange STAR collected in SEAGM?

STAR Rewards: Rewards for MVPs! Because we love you, we would like to reward you every time you top up from us. Earn STARs with every 100 SEAGM credits you spent with us and enjoy rewards with the STARs. How many levels are there in this STAR Rewards Program? There are 4 levels in the STAR Rewards

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How can I find out which of SEAGM’s products are currently on sale or discounted?

Looking for great deals on SEAGM’s gaming products and gift cards? Here’s how you can easily find what’s currently on sale:Step 1: Visit the SEAGM Official website. Step 2: Scroll down the homepage until you reach the section titled “Exclusive Offers”. Step 3: Click “View More”&n

FAQs: What is the difference between Apple Gift Cards and iTunes Gift Cards sold on SEAGM?

Note: All Apple and iTunes Gift Cards sold on SEAGM are region-locked, meaning they can only be redeemed with Apple accounts registered in the same country or region as the card. Verify the region carefully before purchase to avoid redemption issues. Q1: What’s the difference between Apple Gift

How to sign in to SEAGM using your phone number?

Sign in to SEAGM quickly using your mobile phone to access your account, place orders, and make payments easily.Step 1: On the SEAGM site, click on the top right corner [Sign in]. Step 2: On the login screen, select [mobile phone] as your login method.Step 3: Select the country code, enter your