SEAGM User Guide

SEA Gamer Mall SEAGM News STAR Rewards Support KALEOZ

English

User Guide

FAQs

Account

Apps

Orders

Payments

Balances

Airtime

Cards

Top-up

Announcement

User Guide Category

FAQs Common questions with quick answers. Account incl. registering or deleting an account, updating account info etc. Apps incl. orders, SEAGM credits etc. Orders incl. order status and information etc. Payments incl. methods, refunds, fees, statuses etc. Balances incl. reload, usage, check balance etc. Airtime incl. ways to reload etc. Cards incl. ways to purchase, retrieve, redeem etc. Top-up incl. purchasing, updating order information etc. Announcement incl. latest news, information, promotions etc.

Promoted articles

FAQs: Direct Top-Up Order Issue In SEAGM.

1. My order status shows "completed", but the amount does not reflect in-game account. What should I do? If your order status shown in the SEAGM account was completed but the amount does not reflect, please do log out and log in again to your game account. This is because sometimes there are possibi

FAQs: SEAGM STAR Rewards Program.

1. What is SEAGM STAR Rewarding Program all about?SEAGM STAR Rewards Program is a rewarding program for SEAGM loyal users when they make each purchase within SEAGM. Members can redeem the discount coupons, game cards, game credits, physical products, and more with the STARs amount collected. 2. How

How to exchange STAR collected in SEAGM?

STAR Rewards: Rewards for MVPs! Because we love you, we would like to reward you every time you top up with us. Earn STARs with every 100 SEAGM credits you spend with us and enjoy rewards with the STARs. There are 4 levels in the STAR Rewards Program. Instant upgrade to Amateur, Pro or Elite level i

FAQs: SEAGM Account Identity Verification.

Important Note:[a] Please do not submit any personal information about yourself to anyone, such as other social platforms/networks, claiming to be from SEA Gamer Mall Sdn Bhd (“SEAGM”), nor respond to any communications from anyone other than the SEAGM Official Site. If you are not sure, you can sea

How to topup Poppo Live Coins in SEAGM?

Step 1: Register or log in to SEAGM, on the top right side of the page, search "Poppo". Step 2: Select "Poppo Live Coins" under the game top-up and choose your preferred amount of coins needed. After choosing, kindly enter your charge account information and click "Buy Now" to proceed. Step 3: Kind

How to complete the SEAGM KYC verification process quickly and smoothly?

Important Note:[a] Please do not submit any personal information about yourself to anyone, such as other social platforms/networks, claiming to be from SEA Gamer Mall Sdn Bhd (“SEAGM”), nor respond to any communications from anyone other than the SEAGM Official Site. If you are not sure, you can sea

Recent description

How to purchase March of Empires in game monthly pack using Google Play Gift Card purchased from SEAGM?

Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Install and launch th

How to purchase March of Empires in game weekly pack using Google Play Gift Card purchased from SEAGM?

Note: The Google Play gift cards sold by SEAGM are region-locked products. Please ensure that the gift card’s region matches the region of your registered Google account.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".Step 2: Install and launch th

How to redeem WTFast Subscription Code purchased from SEAGM?

Step 1: Visit the WTFast Official Website and log in to your WTFast account. Select "Account", then click "Enter Key".Step 2: Enter the WTFast key code purchased from SEAGM, then click "Activate".Step 3: Once the activation is completed, your subscription will be automatically updated in your WTFast

How to link Apex Legends EA account to Steam?

Electronic Arts Inc.(EA) a global leader in digital interactive entertainment, recently added games to the Steam catalogue, which enables users to link their EA account with Steam on simple guides below.Reminder: You can only link one Steam account to one EA Account, so make sure you choose the righ

How to redeem the Roblox [Rbx] Gift Card purchased in SEAGM?

Roblox Gift Cards are the easiest way to load up on credit for Robux or a Premium subscription. Includes a bonus Mr. Robot Hat for a limited time. Buy a gift card for every occasion. Choose from dozens of eGift card designs based on your favourite games, characters, and more. With Robux, you can pur

How to buy Roblox [Rbx] Gift Card in SEAGM?

Roblox Gift Cards are the easiest way to load up on credit for Robux or a Premium subscription. Includes a bonus Mr. Robot Hat for a limited time. Buy a gift card for every occasion. Choose from dozens of eGift card designs based on your favourite games, characters, and more. With Robux, you can pur