SEAGM User Guide

SEAGM User Guide

Seagm User Guide

FAQs

Official Game Support Guides Gift & Game Card Mobile Recharge Order Status Payments SEAGM Account SEAGM Mini Apps

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Voucher Code SEAGM Account Issue Basics

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Gift & Game Card Direct Top-Up Accounts

Orders

Methods Order Notification Order Status

Payments

Refund Payment Status Payment Options and Fees Online Payment Offline Payment Basics

Account Balances

Sub-Account Credits Balance SEAGM Credits Usage Reload SEAGM Credits SEAGM Balance Basic

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FAQs Common questions with quick answers. Account incl. registering or deleting an account, updating account info etc. Apps incl. orders, SEAGM credits etc. Orders incl. order status and information etc. Payments incl. methods, refunds, fees, statuses etc. Account Balances incl. reload, usage, check balance etc. Mobile Recharge incl. ways to reload etc. Cards incl. ways to purchase, retrieve, redeem etc. Direct Top-up incl. purchasing, updating order information etc.

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How to view your order status in SEAGM?

When you submit an order at SEAGM, "My Orders" begins to update the order status. You may view the status/details of your order at any time by visiting the "My Orders" page under your SEAGM account. These are some visual pictures that represent an order status as shown below: A: If your order sta

FAQs: Credit/Debit card payment attempts failed.

1. Why is my payment attempts failed? Kindly note that our system uses a fraud solution to manage our credit card payment via Stripe. This solution uses AI and machine learning algorithms to determine whether it's safe to accept the payment. The payment tends to fail/decline if there's a higher ris

FAQs: Direct Top-Up Order Issue In SEAGM.

1. My order status shows "completed", but the amount does not reflect in-game account. What should I do? If your order status shown in the SEAGM account was completed but the amount does not reflect, please do log out and log in again to your game account. This is because sometimes there are possib

FAQs: Game/Gift Card Code Error During Redemption.

1. I had purchased a gift card from SEAGM and during redemption, an error showed "Code entered is not valid/ Invalid card code/Wrong pin code". What should I do? Regarding this error, kindly try to enter the code manually, and make sure that there are no "spaces" left front and back of the card ser

FAQs: SEAGM STAR Rewards Program.

1. What is SEAGM STAR Rewarding Program all about? SEAGM STAR Rewards Program is a rewarding program for SEAGM loyal users when they make each purchase within SEAGM. Members can redeem the discount coupons, game cards, game credits, physical products, and more with the STARs amount collected. 2.

How to exchange STAR collected in SEAGM?

STAR Rewards: Rewards for MVPs! Because we love you, we would like to reward you every time you top up from us. Earn STARs with every 100 SEAGM credits you spent with us and enjoy rewards with the STARs. How many levels are there in this STAR Rewards Program? There are 4 levels in the STAR Rewards

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How to change your SEAGM account mobile number?

If you’ve recently changed your mobile number and need to update it on your SEAGM account, don’t worry. The process is quick and simple. Follow the step-by-step guide below to successfully update your mobile number.Note: The mobile phone number can ONLY be changed once every 90 days.Step 1: Start by

How to subscribe THE KING OF FIGHTERS AFK monthly ad removal using Google Play Gift Card purchased from SEAGM?

About:Get 3,000 Draws, 210,000 Rubies, and 1 Legendary Fighter!Play now and get all the benefits without the ads for 7 days!If you participated in EARLY ACCESS, you can receive the pre-registration reward, 'VICE', at the official global launch.The legendary fighting game The King of Fighters returns

How to recharge THE KING OF FIGHTERS AFK pack using Google Play Gift Card purchased from SEAGM?

About:Get 3,000 Draws, 210,000 Rubies, and 1 Legendary Fighter!Play now and get all the benefits without the ads for 7 days!If you participated in EARLY ACCESS, you can receive the pre-registration reward, 'VICE', at the official global launch.The legendary fighting game The King of Fighters returns

Understanding SEAGM’s Refund Policy: What You Need to Know.

Are SEAGM Purchases Refundable?By default, most digital products on SEAGM are non-refundable and non-exchangeable once delivered. This is because items like game credits, digital codes, or gift cards cannot be returned once they’ve been revealed, credited, or used.Situations that can

How to recharge THE KING OF FIGHTERS AFK ruby using Google Play Gift Card purchased from SEAGM?

About:Get 3,000 Draws, 210,000 Rubies, and 1 Legendary Fighter!Play now and get all the benefits without the ads for 7 days!If you participated in EARLY ACCESS, you can receive the pre-registration reward, 'VICE', at the official global launch.The legendary fighting game The King of Fighters returns

How to report a website bug or issue on SEAGM?

Encountering a bug, error, or any issue on the SEAGM website can be frustrating. Reporting it promptly helps our team fix the problem faster. This guide will show you how to capture the issue, contact our support team, and what to expect regarding resolution time.Step 1: Capture the ErrorTake a scre

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