Scam Alert: Common Tactics and Red Flags Everyone Should Know
Online scams are more sophisticated than ever, targeting people through emails, fake websites, online marketplaces, social platforms, and even dating apps. At SEAGM, we believe that awareness is your best defence. Here’s a breakdown of common scam tactics, real-life examples, and simple tips to help
How to view your order status in SEAGM?
When you submit an order at SEAGM, "My Orders" begins to update the order status. You may view the status/details of your order at any time by visiting the "My Orders" page under your SEAGM account.
These are some visual pictures that represent an order status as shown below:
A: If your order sta
FAQs: Credit/Debit card payment attempts failed.
1. Why is my payment attempts failed?
Kindly note that our system uses a fraud solution to manage our credit card payment via Stripe. This solution uses AI and machine learning algorithms to determine whether it's safe to accept the payment. The payment tends to fail/decline if there's a higher ris
FAQs: Game/Gift Card Code Error During Redemption.
1. I had purchased a gift card from SEAGM and during redemption, an error showed "Code entered is not valid/ Invalid card code/Wrong pin code". What should I do?
Regarding this error, kindly try to enter the code manually, and make sure that there are no "spaces" left front and back of the card ser
FAQs: SEAGM STAR Rewards Program.
1. What is SEAGM STAR Rewarding Program all about?
SEAGM STAR Rewards Program is a rewarding program for SEAGM loyal users when they make each purchase within SEAGM. Members can redeem the discount coupons, game cards, game credits, physical products, and more with the STARs amount collected.
2.
FAQs: SEAGM Account Identity Verification.
Important Note:[a] Please do not submit any personal information about yourself to anyone, such as other social platforms/networks, claiming to be from SEA Gamer Mall Sdn Bhd (“SEAGM”), nor respond to any communications from anyone other than the SEAGM Official Site. If you are not sure, you can sea