How to apply a refund for Stripe payments (Credits/Debit card )?
You can request a cancellation/refund of your orders that are paid but not completed, non-delivered, or non-disputed.1. Where can I request, and what do I have to notice？You can find our Customer Support via LiveChat to provide your payment information. We will process the refund immediately upon yo
Regarding identity verification for payment under Credit/Debit Card.
A buyer who paid using a credit/debit card is required to do a one-time identity verification when requested by our team. Failure to adhere to this requirement will result in SEA Gamer Mall rejecting the payment made, and the payment will be refunded.Required documents for verification will be as li
How to pay using Credit/Debit Card via Stripe in SEAGM?
Note: a) To pay with credit/debit cards via Stripe, kindly make sure that your checkout currency matches your current region-supported currency. To change your account currency, you may refer to the SEAGM articles guide for more detailed information. b) Kindly make sure that NO virtual pri
How to make payment using Credit/Debit Card [VND] in SEAGM?
Note:
1. A processing fee of 3.9% + USD 0.15 will be applied automatically during each checkout. Fees vary and may be updated from time to time.
2. Credit/Debit Card [VND] payment method is ONLY supported under Vietnamese dong [VND].
3. Kindly make sure that NO virtual private network (VPN) has bee
How to make payment using Credit/Debit Card [KRW] in SEAGM?
Note:
1. A processing fee of 3.9% + USD 0.15 will be applied automatically during each checkout. Fees vary and may be updated from time to time.
2. Credit/Debit Card [KRW] payment method is ONLY supported under South Korean Won [KRW].
3. Kindly make sure that NO virtual private network (VPN) has be
How to make payment using Credit/Debit Card [AED] in SEAGM?
Note:
1. A processing fee of 3.9% + USD 0.15 will be applied automatically during each checkout. Fees vary and may be updated from time to time.
2. Credit/Debit Card [AED] payment method is ONLY supported under Emirati Dirham (د.إ) [AED].
3. Kindly make sure that NO virtual private network (VPN) h