FAQ: SEAGM Credits Sub-balance

 1. What is SEAGM Credits Sub-balance? SEAGM Credits is a virtual currency for payments on SEAGM.com. Since March 2020, SEAGM has made some changes to our SEAGM Credits Balance system to serve our users better. SEAGM Credits Balance has been changed to a currency-based Sub-balances system.  Sub-bala

How to redeem the Lazo Diamond Gift Card purchased from SEAGM?

LAZO DIAMOND offers a wide range of white gold and diamonds that everyone can own with. What sets it apart from other diamond producers are its' price point and that it aims to make diamonds accessible to the public. Accessible it may be, but its designs are contemporary and undeniably head-turning.

How to purchase the Subway Cash Voucher from SEAGM?

Subway is an internationally recognised food brand known for its freshly made sandwiches and customizable meal options. With a focus on choice and convenience, Subway offers a variety of breads, fillings, and meal combinations to suit different preferences.Note:Subway Cash Voucher gift cards are reg

How to redeem the Subway Cash Voucher purchased from SEAGM?

Subway is an internationally recognized food brand known for its freshly made sandwiches and customizable meal options. With a focus on choice and convenience, Subway offers a variety of breads, fillings, and meal combinations to suit different preferences.Note:Subway Cash Voucher gift cards are reg

How to purchase Steam version of Vampire Survivors from SEAGM?

Mow thousands of night creatures and survive until dawn! Vampire Survivors is a gothic horror casual game with rogue-lite elements, where your choices can allow you to quickly snowball against the hundreds of monsters that get thrown at you.Note: The Steam Wallet Code sold in SEAGM was a region-cur

How to purchase Vampire Survivors using the Steam Wallet Code purchased from SEAGM?

Mow thousands of night creatures and survive until dawn! Vampire Survivors is a gothic horror casual game with rogue-lite elements, where your choices can allow you to quickly snowball against the hundreds of monsters that get thrown at you.Note: The Steam Wallet Code sold in SEAGM was a region-cur

How to submit a business partnership application on SEAGM?

Interested in partnering with SEAGM as an agent, merchant, reseller, or supplier? Our business team is always excited to explore new ideas, collaborations, and opportunities. You may submit your partnership application by following the steps below.Step 1: Visit the SEAGM website and scroll down to t

How to check and claim available coupons on SEAGM?

Looking for extra savings on your purchases? Follow the steps below to check and claim the latest available coupons on SEAGM.Note:  If the [Available Coupons] section is not displayed, it means there are currently no coupons available. Please check back regularly for future promotions and offers.Ste

How can I find out which of SEAGM's products are currently on sale or discounted?

Looking for the latest promotions, special offers, or discounted products on SEAGM? Follow the steps below to discover our current deals.Step 1: Go to the SEAGM website and scroll down until you find the [Exclusive Offers] section.Step 2: Click [View More] under the [Exclusive Offers] section.Step 3

How to purchase Kao the Kangaroo using the Steam Wallet Code purchased from SEAGM?

Kao The Kangaroo is a 3D platformer from veterans of the genre Tate Multimedia, featuring a plucky, cheeky, but cutie Kao The Kangaroo (Hey, just like in the title!) on a quest to uncover the truth around the disappearance of his father.Note: The Steam Wallet Code sold in SEAGM was a region-currenc

How to exchange STAR collected in SEAGM?

STAR Rewards: Rewards for MVPs! Because we love you, we would like to reward you every time you top up with us. Earn STARs with every 100 SEAGM credits you spend with us and enjoy rewards with the STARs. There are 4 levels in the STAR Rewards Program. Instant upgrade to Amateur, Pro or Elite level i

How to get the password to retrieve gift card code if my SEAGM account was linked with social media? 

Once a gift card is purchased from SEAGM, it requires a password to access and retrieve the purchased code. However, my SEAGM account was linked with social media [Google/Facebook/Twitter/Steam, etc.], how and what password should I enter to gain access? Note: Resetting the password will not affect

What should I do if my SEAGM account shows suspended?

Why is my account suspended?Our Risk Management Team does regular checks and will suspend members, and lock them out of our website. Our system is also equipped with a machine learning algorithmic identity management system that automatically scans and monitors user registration and logins. This is

How to purchase Undawn RC Redeem Code (Global) from SEAGM?

About:Undawn is a thrilling open-world survival RPG that has captivated gamers worldwide. Developed by Level Infinite, this game pushes the boundaries of reality, immersing players in a post-apocalyptic realm filled with danger and adventure.Step 1: Login/register an account in SEAGM. On the top men

How can I cancel my unpaid SEAGM orders?

There is no need to manually cancel unpaid orders on SEAGM.All unpaid orders will be automatically expired and cancelled within 4 hours if payment is not completed. You may safely disregard any unpaid orders, as they will not affect your account or transaction history.If you still wish to proceed wi

How to complete your Gnjoy LATAM top-up in SEAGM?

JoyCoins are the official premium in-game currency used within the GnJoy LATAM platform, including titles such as Ragnarok Online LATAM. They are primarily used to purchase exclusive in-game items, premium services, and other special content available through the official in-game shop.Step 1: Go to

Why is my SEAGM Member Account Locked?

The SEA Gamer Mall membership system includes built-in security features designed to protect customer accounts from unauthorised access. As part of these safeguards, the system automatically limits the number of failed login attempts. For security reasons, all member accounts will be automatically l

How to sign in to your SEAGM account on a computer?

To sign in to your SEAGM account using a computer, please follow these steps:Step 1: Visit the SEAGM website and click "Sign In" at the top-right corner of the page.Step 2: Enter the email address associated with your SEAGM account.Step 3: Enter your password and click "Sign In" to access your accou