How to activate Digimon Story Time Stranger (Steam) purchased from SEAGM on Steam?

Digimon Story Time Stranger is an RPG with monster-taming elements that explores the deep bond between humans and Digimon in an epic story that unravels the mystery of the world's collapse.Note: All purchases made in SEAGM, once they're delivered, are non-returnable, non-exchangeable, 

How to activate Borderlands 4 (Steam ROW) purchased from SEAGM on Steam?

About:Borderlands 4 brings intense action, badass Vault Hunters, and billions of wild and deadly weapons to an all-new planet ruled by a ruthless tyrant.Crash into Kairos as one of four new Vault Hunters seeking wealth and glory. Wield powerful Action Skills, customize your build with deep skill tre

How to pay using Neosurf in SEAGM?

Neosurf is the original internet payment card, which was launched in the year 2004. Neosurf allows you to pay online without a credit card and without disclosing personal information. How does Neosurf work? Kindly visit the Neosurf Official Site for a better understanding.  Step 1: Log in/

How to pay using Razer Gold Wallet in SEAGM?

Razer Gold Wallet is the unified virtual credit for gamers worldwide. Use Razer Gold in over 34,000 games and entertainment apps to purchase in-game items and unlock exclusive content. Besides, when you spend with Razer Gold, you get rewarded with Razer Silver in exchange for fantastic rewards. 

How to pay using ShopeePay [MYR] in SEAGM?

ShopeePay is an e-wallet service offered by Shopee that can be used to pay for online transactions within Shopee and also transactions with merchants who accept ShopeePay. Go cashless with simple, fast, and secure transactions within minutes via ShopeePay. Note:1. A processing fee of 1.49% will

How to purchase Digimon Story Time Stranger (Steam) from SEAGM?

Digimon Story Time Stranger is an RPG with monster-taming elements that explores the deep bond between humans and Digimon in an epic story that unravels the mystery of the world's collapse.Note:  All purchases made in SEAGM, once they're delivered, are non-returnable, non-exchangeable,&nbs

Payment via Stripe in SEAGM.

Stripe is a payment gateway that accepts the majority of Credit / Debit Cards with a total of 135 currencies. Payments through Stripe are faster, simpler, secure and lowering the chance of payment failure without adding operational complexity. In order to protect each transaction, Stripe payment use

How to make payment via Bancontact/Mister Cash [EUR] in SEAGM?

Bancontact/Mister Cash is the most common card in Belgium. A Bancontact/Mister Cash card with a PIN is issued when someone opens a Belgian bank account.Step 1: Choose the item you would like to purchase, then click 'Buy now'. At the order confirmation page, click "pay now" to be directed to the next

How to top up Lords Mobile in-game special bundles using Google Play Gift card purchased in SEAGM?

About: Lords Mobile is a mobile strategy game where players build and grow their own kingdom. In the game, players can construct various buildings and train different types of troops to defend their kingdom and attack other players. Players can also join guilds to team up with other players to compe

How to make payment via online banking with iDEAL [EUR] in SEAGM?

Payment method Ideal is a popular online banking method in the Netherlands. Step 1: Choose the item you would like to purchase, then click 'Buy now'. At the order confirmation page, click "pay now" to be directed to the next page. Step 2: At the checkout page, select "iDEAL [based on your

How to redeem the Five Card Recharge (UAE) purchased from SEAGM?

Note: All purchases made in SEAGM, once they're delivered, are non-returnable, non-exchangeable, and non-refundable.Step 1: Once completed the purchase from SEAGM, kindly retrieve your game card code in "My Cards".Step 2: On your mobile phone, dial *120*1

How to make payment via Physical Store?

For Physical Store (7-eleven):Step 1: Log in to your account, select your desired item. Step 2: At the checkout page, check your order details and click pay now. Step 3: On the Payment page, select offline payment and click “7-Eleven” as your preferred payment method payment then

Why did my payment attempt fail?

The payment you're referring to may have been stopped by the payment source. When a payment is stopped, it may be a pattern associated with higher-than-normal risk detected by the internal security system. Failed payment may be caused by one of the following reasons:1. Insufficient balance in your b

I have made payment successfully but my order status shows unpaid.

(A) Offline Payment Method - Fund transfer via internet banking/ ATM/ CDM.If your funds have been debited from your bank account or cash successfully transferred, kindly save or take a screenshot of the payment receipt as proof and contact our customer support via LiveChat immediately to claim the o

Why is the transaction amount charged on my card/wallet different from the amount shown on my order?

SEAGM is in collaboration with several payment service providers, which offer different kinds of payment channels to enable customers to make payments globally and easily. However, some of the service providers might charge certain processing fees on the transactions made, based on the agreed rate w

What are Payment Processing Fees?

When registering in SEAGM, you agree to pay the payment processing fees incurred for orders placed using our payment method. Many payment method processors charge transaction fees that include both a fixed fee and a percentage fee based on the total sale price of the item. These rates and percentage

Regarding identity verification for payment under Credit/Debit Card.

A buyer who paid using a credit/debit card is required to do a one-time identity verification when requested by our team. Failure to adhere to this requirement will result in SEA Gamer Mall rejecting the payment made, and the payment will be refunded.Required documents for verification will be as li

What can I do if my refund is taking longer than expected?

Waiting for a refund can be stressful, but you don’t have to be left in the dark. Follow these steps to get updates on your refund quickly and efficiently.Step 1: Before contacting support, check the expected duration of the refund for your payment method. This helps you know whether the refund is s