Payment Status
I have made payment successfully but my order status shows unpaid.
(A) Offline Payment Method - Fund transfer via internet banking/ ATM/ CDM.
If your funds have been debited from your bank account or cash successfully transferred, kindly save or take a screenshot of the payment receipt as proof and contact our customer support via LiveChat immediately to claim the
Why is my order status unpaid when the amount has been deducted from my card?
I have successfully made my payment through online payment via the Credit/Debit Card method, why is my order status still unpaid?
1. For each payment that goes through our system, the fitting amount will be put on hold on the card.
2. If our system rejects the payment resulting in a payment failure,