Search User Guide
How to retrieve your PIN Code or CD Key from SEAGM?
All digital codes and CD-keys purchased in SEAGM will be delivered to your SEAGM account under the "My Cards" section. Note: If your account is linked to a social network site account [Facebook/Twitter/Steam, etc], please contact our LiveChat for further assistance or refer to our articles site for
How to redeem the Japan Bitcash (Yen¥) code purchased from SEAGM?
BitCash is one of Japan's E-money used for online payment for Japanese online services, online games, SNS, video and music downloads. Japan BitCash Card is safe and easy-to-use Internet cash in the form of prepaid cards. Note: Japan BitCash is strictly for Japan Games only. The Hiragana ID used to c
How to find Code/Pin on SEAGM App?
Step 1: Go to the bottom tab bar of your screen and tap the User Profile icon > enter the email and password to log-in your SEAGM account. You'll then be directed to the user profile page. Step 2: Go to"My Cards" and enter your SEAGM login password. Notes: If your account is linked to a social netwo
How to get the password to retrieve gift card code if my SEAGM account was linked with social media? 
Once a gift card is purchased from SEAGM, it requires a password to access and retrieve the purchased code. However, my SEAGM account was linked with social media [Google/Facebook/Twitter/Steam, etc.], how and what password should I enter to gain access? Note: Resetting the password will not affect
I have made payment successfully but my order status shows unpaid.
(A) Offline Payment Method - Fund transfer via internet banking/ ATM/ CDM.If your funds have been debited from your bank account or cash successfully transferred, kindly save or take a screenshot of the payment receipt as proof and contact our customer support via LiveChat immediately to claim the o
How to redeem iTunes Gift Card Code purchased from SEAGM?
About: iTunes Gift Card code is redeemable for apps, games, music, movies, TV shows, and more on the iTunes Store, App Store, iBooks Store, and the Mac App Store. Recipients can access their content on an iPhone, iPad, or iPod, and watch or listen on a computer – Mac or PC. Note: Apple iTunes Gift C
How to purchase Carrom Gold Gift Card from SEAGM?
Carom is an exciting game that has been played offline for ages. It is known by many names around the world like Karambol, Karembol, Caram, etc. This quick-to-play disc pool game has the smoothest gameplay and jaw-dropping physics. Whether you call it Karambol, Karembol, Caram, or Carom, it’s just u
How to topup the MapleStory R: Evolution Colored Diamonds from SEAGM?
The officially authorized version of "Maplestory R: Evolution" is launched! This is a brand new, free, and open adventure world, with exquisite game style, rich plot, and diverse systems. It includes various cultivation systems, cute and changeable pet systems, exciting guild arenas, rich home decor
How to redeem Tmall Supermarket e-Gift Card [CN] purchased from SEAGM?
Tmall Supermarket (chaoshi.tmall.com) is an online supermarket created by Alibaba Group. Tmall Supermarket provides all the necessities of imported food, food and beverage, grain and oil non-staple food, beauty care, household items, household cleaning, maternal and child supplies, etc. For most
How to redeem Carrom Gold Gift Card purchased from SEAGM?
Carom is an exciting game that has been played offline for ages. It is known by many names around the world like Karambol, Karembol, Caram, etc. This quick-to-play disc pool game has the smoothest gameplay and jaw-dropping physics. Whether you call it Karambol, Karembol, Caram, or Carom, it’s just u
How to buy Direct Top Up?
Step 1: Click Sign In on the top right of the page. If you don't have a SEAGM account yet, go to www.seagm.com and click Register. You can sign up using your email address, Facebook account, Google account, etc.Step 2: Select 'DIRECT TOP UP'.Step 3: Select the game or apps you would like to top up.

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