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How to pay via Singpost SAM (SGD) in SEAGM?

updated 2025-10-09 12:35:28

SingPost SAM (Self-service Automated Machine) is a multi-channel service platform by Singapore Post that allows users to access postal and payment services through kiosks, web, and mobile. Services include bill payments, postage purchases, mail tracking, and more.

Note:

1. Kindly make sure that NO virtual private network (VPN) has been enabled during checkout. 

2. Singpost SAM is only supported under Singapore Dollar [SGD] ONLY.

 

Step 1: Choose the product you want to purchase on the SEAGM site, then click "buy now". 

Step 2: Click on "Pay Now" to be directed to the payment checkout page.

Step 3: On the checkout page, click on "Offline payment/ Cash/ Manual Bank Transfer" and select  Singpost SAM. Then, click on "Create Payment" to proceed. 

Step 4: The transaction ID will be generated for the order created and should only be used for payment ONCE. Kindly move to the nearest SAM Kioks station and pay the amount via the transaction details given. 

Step 5: Once the payment has been successfully made via kiosk stations, please keep the receipt for reference purposes. Kindly check your order status in your SEAGM profile under "My Orders". Do contact our support team via LiveChat if the status is still under "unpaid". 
 

Thank you.

Visit the SEAGM Support site for quick answers and guides.
Need support? Contact our Customer Support via LiveChat.

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