SEAGM e-invoices: Only completed payments are eligible for invoice issuance. Each payment can generate an e-invoice only ONCE. To issue an invoice, please provide your tax information.
Note:
- Please make sure that the tax information is entered correctly. No changes are allowed once it's generated.
- Only purchases made after October 15, 2024, 1500 GMT8 will be eligible for e-invoice.
- You can ONLY select up to 100 transactions at once.
- If your account does not have [My Invoice] section, do click on this link: https://www.seagm.com/invoices
Step 1: Complete your purchase in SEAGM as usual.
Step 2: At your SEAGM user account, click on [My Invoice].
Step 3: You will be directed to the SEAGM My Invoice page. Kindly select which payment order you would like to generate the e-invoice, and then fill in your information.
Step 4: Click [Submit] once all information has been entered.
Step 5: Once clicked on [submit], confirmation of submission will be pop-up. You will be given the E-invoice number for your reference, you may screenshot for reference if needed.
Step 6: Once done, on the top right of the page, click [Download Invoice]. You will see the record of your e-invoice request.
[i] Successfully submitted:
[ii] Information wrongly entered:
Step 7: If your status shows [processing], you may check back the following day. All e-invoice requests will be processed after 0400 GMT8 daily. If the status shows [invalid information], please re-submit the form with correct and valid information.
How to check if the e-invoice is ready?
Once the e-invoice is ready, the status will change from [processing] to [view details]. Click on [view details] and you will be directed to a new tab/window.
Sample of e-invoice:
Tips:
- You may select your previously entered tax information, have a quick check and submit:
Thank you.
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