search
menu

How to contact Steam Support?

updated 2024-11-04 23:51:01

As of 27 Aug 2020, Valve made some changes to Steam Wallet Codes redemption recently to reduce gift/game card scams. These changes should not impact regular customers who enjoy using Steam wallet codes they purchase in their local currency. You have to buy country-specific codes according to your Steam account’s country.

Example: Steam Wallet Code (USD), is usable by all Valve Steam users with US Dollar Steam ONLY

 

Each Steam User Account is associated with a specific currency, which you can see in the top right corner of your Steam Client. Going forward, you may encounter an error if you try to activate a Steam Wallet Code issued in a different currency than the one of your Steam User Account.

If you have questions about your ability to redeem Steam Wallet Codes, please contact Steam Support

 

Regarding scamming issue:

If you have a Steam account, you can report gift card scams online here.

Keep the Steam card itself and your receipt for the Steam card. Learn about Steam gift card scams and how to report them here.

 

Steam Wallet Codes can be purchase in SEAGM, here

 

Thank you.

Visit the SEAGM Support site for quick answers and guides.

Need support? Contact our Customer Support via LiveChat.

 

Related articles: 
Steam Wallet Codes: Errors and Recommended Solutions

How to redeem a Steam Wallet Code?

 

 

Was this article helpful?

Yes
No
1 out of 55 found this helpful

More related guides