SEAGM User Guide

SEAGM User Guide

Seagm User Guide

FAQs

Official Game Support Guides Gift & Game Card Mobile Recharge Order Status Payments SEAGM Account SEAGM Mini Apps

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Voucher Code SEAGM Account Issue Basics

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Gift & Game Card Direct Top-Up Accounts

Orders

Methods Order Notification Order Status

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Refund Payment Status Payment Options and Fees Online Payment Offline Payment Basics

Account Balances

Sub-Account Credits Balance SEAGM Credits Usage Reload SEAGM Credits SEAGM Balance Basic

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FAQs Common questions with quick answers. Account incl. registering or deleting an account, updating account info etc. Apps incl. orders, SEAGM credits etc. Orders incl. order status and information etc. Payments incl. methods, refunds, fees, statuses etc. Account Balances incl. reload, usage, check balance etc. Mobile Recharge incl. ways to reload etc. Cards incl. ways to purchase, retrieve, redeem etc. Direct Top-up incl. purchasing, updating order information etc.

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How to view your order status in SEAGM?

When you submit an order at SEAGM, "My Orders" begins to update the order status. You may view the status/details of your order at any time by visiting the "My Orders" page under your SEAGM account. These are some visual pictures that represent an order status as shown below: A: If your order sta

FAQs: Credit/Debit card payment attempts failed.

1. Why is my payment attempts failed? Kindly note that our system uses a fraud solution to manage our credit card payment via Stripe. This solution uses AI and machine learning algorithms to determine whether it's safe to accept the payment. The payment tends to fail/decline if there's a higher ris

FAQs: Direct Top-Up Order Issue In SEAGM.

1. My order status shows "completed", but the amount does not reflect in-game account. What should I do? If your order status shown in the SEAGM account was completed but the amount does not reflect, please do log out and log in again to your game account. This is because sometimes there are possib

FAQs: Game/Gift Card Code Error During Redemption.

1. I had purchased a gift card from SEAGM and during redemption, an error showed "Code entered is not valid/ Invalid card code/Wrong pin code". What should I do? Regarding this error, kindly try to enter the code manually, and make sure that there are no "spaces" left front and back of the card ser

FAQs: SEAGM STAR Rewards Program.

1. What is SEAGM STAR Rewarding Program all about? SEAGM STAR Rewards Program is a rewarding program for SEAGM loyal users when they make each purchase within SEAGM. Members can redeem the discount coupons, game cards, game credits, physical products, and more with the STARs amount collected. 2.

How to exchange STAR collected in SEAGM?

STAR Rewards: Rewards for MVPs! Because we love you, we would like to reward you every time you top up from us. Earn STARs with every 100 SEAGM credits you spent with us and enjoy rewards with the STARs. How many levels are there in this STAR Rewards Program? There are 4 levels in the STAR Rewards

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How to sign up for a SEAGM account using your phone number?

If you’re a gamer who loves buying game credits, gift cards, or digital codes, SEAGM is the perfect place to shop. Before you can start enjoying fast and secure purchases, you’ll need to create your own SEAGM account. In this guide, we’ll walk you through the simple steps to sign up and verify your

What to do if you see a [failed to verify] error when ordering mobile legends on the SEAGM Apps?

1. What is a [failed to verify] error? This error usually appears due to region restrictions from the game’s side. It means the player ID you entered does not support the selected diamond denomination.2. What should you do next?Try selecting a different diamond amount that is supported for your play

How to recharge AFK Arena monthly card using Google Play Gift Card purchased from SEAGM?

About:Over 100 heroes in seven factions. Build the ultimate formations and battle your way to the top. Celestials, Hypogeans, Dimensionals are the rarest.Note: Google Play gift card sold by SEAGM is a region-locked product. Please ensure the purchase gift card region is the same as your re

How to recharge AFK Arena bundle using Google Play Gift Card purchased from SEAGM?

About:Over 100 heroes in seven factions. Build the ultimate formations and battle your way to the top. Celestials, Hypogeans, Dimensionals are the rarest.Note: Google Play gift card sold by SEAGM is a region-locked product. Please ensure the purchase gift card region is the same as your re

How to update your personal information on SEAGM account?

Keeping your SEAGM account information up-to-date ensures smooth purchases and accurate billing.Step 1: Go to SEAGM and log in using your registered email and password.Step 2: Click your profile icon at the top-right corner and select "My Account".Step 3: On the My Account page, click on [user

SEAGM Protection Guide: Tips for Safe Online Transactions.

Online transactions are fast and convenient, but they can expose your personal and financial information if proper precautions aren’t taken. Protect yourself with these essential tips:1. Enable payment alerts Enable payment alerts from your wallet or bank account. Real-time notifications allow you t

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