SEAGM User Guide

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User Guide

FAQs

Account

Apps

Orders

Payments

Balances

Airtime

Cards

Top-up

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User Guide Category

FAQs Common questions with quick answers. Account incl. registering or deleting an account, updating account info etc. Apps incl. orders, SEAGM credits etc. Orders incl. order status and information etc. Payments incl. methods, refunds, fees, statuses etc. Balances incl. reload, usage, check balance etc. Airtime incl. ways to reload etc. Cards incl. ways to purchase, retrieve, redeem etc. Top-up incl. purchasing, updating order information etc. Announcement incl. latest news, information, promotions etc.

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FAQs: Direct Top-Up Order Issue In SEAGM.

1. My order status shows "completed", but the amount does not reflect in-game account. What should I do? If your order status shown in the SEAGM account was completed but the amount does not reflect, please do log out and log in again to your game account. This is because sometimes there are possib

FAQs: SEAGM STAR Rewards Program.

1. What is SEAGM STAR Rewarding Program all about? SEAGM STAR Rewards Program is a rewarding program for SEAGM loyal users when they make each purchase within SEAGM. Members can redeem the discount coupons, game cards, game credits, physical products, and more with the STARs amount collected. 2.

FAQs: SEAGM Account Identity Verification.

Important Note:[a] Please do not submit any personal information about yourself to anyone, such as other social platforms/networks, claiming to be from SEA Gamer Mall Sdn Bhd (“SEAGM”), nor respond to any communications from anyone other than the SEAGM Official Site. If you are not sure, you can sea

How to top up Whiteout Survival Frost Star in SEAGM?

Whiteout Survival is a survival strategy game to center on a glacial apocalypse theme. Fascinating mechanics and intricate details await you to explore! The catastrophic decline in global temperatures has wreaked havoc on human society. Those who have made it out of their crumbling homes are now

How to complete the SEAGM KYC verification process quickly and smoothly?

Important Note:[a] Please do not submit any personal information about yourself to anyone, such as other social platforms/networks, claiming to be from SEA Gamer Mall Sdn Bhd (“SEAGM”), nor respond to any communications from anyone other than the SEAGM Official Site. If you are not sure, you can sea

How to generate an e-invoice after spending in SEAGM?

SEAGM e-invoices: Only completed payments are eligible for invoice issuance. Each payment can generate an e-invoice only ONCE. To issue an invoice, please provide your tax information. Note: 1. Please make sure that the tax information is entered correctly. No changes are allowed once it's

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How to redeem the Dream Dubai Wallet Gift Card [AE] purchased from SEAGM?

Note: Dream Dubai Wallet Gift Card (AE) is redeemable in the United Arab Emirates only.All purchases made in SEAGM, once they're delivered, are non-returnable, non-exchangeable, and non-refundable.Step 1: Once the purchase from SEAGM is completed, kindly retrieve your game card code in "My Cards".St

How to purchase the Dream Dubai Wallet Gift Card [AE] from SEAGM?

Note: Dream Dubai Wallet Gift Card (AE) is redeemable in the United Arab Emirates only.All purchases made in SEAGM, once they're delivered, are non-returnable, non-exchangeable, and non-refundable.Step 1: Log in or register for an account in SEAGM. On the top menu, enter the keywords "Dream Dubai" a

How to purchase Bomb Rush Cyberfunk using the Steam Wallet Code purchased from SEAGM?

Team Reptile brings you Bomb Rush Cyberfunk, 1 second per second of highly advanced funkstyle. In a world from the mind of Dion Koster, where self-styled crews are equipped with personal boostpacks, new heights of graffiti are reached. Start your own cypher and dance, paint, trick, face off with the

How can I cancel the deletion request of my SEAGM account?

SEAGM recently updated the system and one of the functions "Undelete Account" had been added. Users may now choose to undelete the SEAGM account by themselves on the mailbox. Refer to the below steps to cancel the deletion process. Step 1: Log in to the mailbox that you used to register the SEAGM

How to pay using NPP (PayID) [AUD] in SEAGM?

Note:1. A processing fee will be applied automatically during each checkout. Costs vary and may change from time to time.2. NPP (PayID) [AUD] payment method is ONLY available for Australian users under the Australian Dollar [AUD] in SEAGM. 3. Kindly make sure that NO virtual private network (VPN) h

How to make payment using ShopeePay [IDR] in SEAGM?

ShopeePay is an e-wallet service offered by Shopee that can be used to pay for online transactions within Shopee and also transactions with merchants who accept ShopeePay. Go cashless with simple, fast, and secure transactions within minutes via ShopeePay. Note:1. A processing fee will be applied au