How to view your order status in SEAGM?
When you submit an order at SEAGM, "My Orders" begins to update the order status. You may view the status/details of your order at any time by visiting the "My Orders" page under your SEAGM account.
These are some visual pictures that represent an order status as shown below:
A: If your order sta
FAQs: Credit/Debit card payment attempts failed.
1. Why is my payment attempts failed?
Kindly note that our system uses a fraud solution to manage our credit card payment via Stripe. This solution uses AI and machine learning algorithms to determine whether it's safe to accept the payment. The payment tends to fail/decline if there's a higher ris
FAQs: Direct Top-Up Order Issue In SEAGM.
1. My order status shows "completed", but the amount does not reflect in-game account. What should I do?
If your order status shown in the SEAGM account was completed but the amount does not reflect, please do log out and log in again to your game account. This is because sometimes there are possib
How to exchange STAR collected in SEAGM?
STAR Rewards: Rewards for MVPs! Because we love you, we would like to reward you every time you top up from us. Earn STARs with every 100 SEAGM credits you spent with us and enjoy rewards with the STARs.
How many levels are there in this STAR Rewards Program?
There are 4 levels in the STAR Rewards
FAQs: SEAGM Mini Store in MonPay App.
Why MonPay?
Simplest and absolute solution for secured payments and settlements
Available to use 24/7 from everywhere and anytime
Integrated system with the possibility for rewards
Additional opportunity for the loan service without collaterals and low-interest rates
Easy access to all types of pro
How to complete the SEAGM KYC verification process quickly and smoothly?
Important Note:[a] Please do not submit any personal information about yourself to anyone, such as other social platforms/networks, claiming to be from SEA Gamer Mall Sdn Bhd (“SEAGM”), nor respond to any communications from anyone other than the SEAGM Official Site. If you are not sure, you can sea