Order Status
How to track my order in SEAGM?
Step 1: Kindly proceed with login to your SEAGM account. Step 2: After logging in, hover over your profile icon (top right corner) and click on "My Orders" from the dropdown menu.Step 3: At the top of the "My Orders" page, you'll see several order status categories:
Status
Meaning
All
Displa
How to place an order in SEAGM?
SEA Gamer Mall revamped its website in the year 2015 to improve the customer shopping experience. The customer can now add up to 10 items (excluding direct top-up) to the shopping cart and proceed with the payment.
Here's the step-by-step guide for placing an order:
Step 1: If you don't have a SE
How can I cancel my unpaid SEAGM orders?
There is no need to cancel the unpaid orders you've made. Unpaid orders automatically expire after 4 hours. You will not be billed for unpaid orders. However, you can place a new order for the item(s) that you need.
Thank you.
Visit the SEAGM Support site for quick answers and guides.Need support?
Why is my SEAGM order marked "Expired"?
All unpaid orders will expire in 4 hours automatically. Customers are urged to complete their transactions within four hours. If your order has expired, please create a new order and go to checkout.
For payment under the offline banking category [All currency], sometime the payment will be delayed w
How to check my SEAGM account order history?
Step 1: After logging, in SEAGM main page, click on the top right icon.
Step 2: Next, click on "My Orders". You will then see a list of orders created by you [whether the order is paid/unpaid/expired/refunded].
Step 3: Select the status based on your need to filter up the order or key in the pro
How to check your Payment Order Number in SEAGM?
Step 1: Sign in to the SEAGM account. Then, click "My Orders" to browse all the created orders.
Step 2: Check the Payment Number at the top left of the list which starts with PXXXXXXXX.
Note: There may be a slight delay in processing your order during peak periods. However, rest assured that w
How to view your order status in SEAGM?
When you submit an order at SEAGM, "My Orders" begins to update the order status. You may view the status/details of your order at any time by visiting the "My Orders" page under your SEAGM account.
These are some visual pictures that represent an order status as shown below:
A: If your order sta
How to check your SEAGM order details?
Step 1: Visit the SEAGM website and log in to your account.
Step 2: Once logged in, click on the profile icon on the top right of the page.
Step 3: Select [My Orders] and click on the order number you want to check.
Step 4: After clicking, you will see the order details and status. You may che